eSignatures (eSign) — Overview & Setup — Legacy

Sertifi eSignature allows your property to send contracts and documents for digital signature — without requiring credit card details or payments. Documents are configured with Data Tags to indicate where signatures, initials, dates, and other fields should appear.

How It Works

38. Your team uploads a tagged document to the Document Library.
39. A file room is created and the document is sent to the signer(s).
40. Signers receive an email invitation and sign electronically.
41. Completed signed documents are stored securely and available for download.

Required Settings for eSign to Work

Setting	Where to Find It	What's Required
Sending Page Defaults	Administration → Account Settings → Sending Page Defaults	Configure signer levels and enable Show Signature Documents and Show Reference Documents.
Integration (if applicable)	Administration → Account Settings → Real Time Updates	If using Delphi, Salesforce, or Amadeus integration, eSign is the product required. Confirm the Real Time Updates connection is active.