Salesforce Side — Marriott

- Search for the relevant portal in Salesforce.

- In the Sertifi Portals section, use the dropdown arrow next to the portal name and select Edit.

- Ensure "Travel Authorizations Enabled" is checked. Correct the billing address if an error appears.

- Fill in the CRM system information (select "Unknown" if needed) and click Save.

- Close the Service Now support ticket once all steps are complete.