Sertifi Platform Usage and Technical Support

File Management and Document Restoration

• How can I view all files sent by other Super Admins in the system?
• Can you restore and provide access to my archived signed contract?
• Can you retrieve or restore an archived document from archives?

Integration and System Configuration

• Can you help re-connect the Sertifi/Delphi integration after changing the PMS Location code?
• Why can't I see the payment in my Opera PMS system?
• How do I access my Hilton portal with SSO?

Account Setup and Admin Guidance

• How can I gain access to the Sertifi portal to sign invoices or send documents?
• I need information on how to use my newly created Super Admin account.
• Create a Super Admin account to send and receive credit card authorization forms.