Marriott Sertifi portals use Single Sign-On (SSO) tied to your Marriott credentials. This article explains how to log in, what to do if you see an error, and how Super Admin access requests work for Marriott properties.
Super Admin access — Marriott
All Super Admin requests must be submitted through MGS: Super Admin Request form on MGS
Once submitted, the request goes to your property's Approval Manager. After approval, Sertifi will activate the account and notify you.
Training resources
- MGS eAuthorize page
- MGS eSignature page
- Workflows for Authorization vs. Agreements (Super Admin)
- Authorizations (eAuth) Workflow — Front Desk / Reservations
- Agreements (eSign) Workflow — Sales
Live webinar registration: Sertifi / Marriott Training
Onboarding — new Marriott properties
New properties are onboarded through Marriott's ServiceNow process. Sertifi requires an active Marriott-approved domain website before setup can begin. Once your website is live, contact SupportSertifi@flywire.com to continue.
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