Authorization Statuses — Next Gen

Authorization Statuses

From here, your authorization will be listed under one of three statuses:

Note

It's recommended to focus on the items in Needs Attention before proceeding to work on other authorizations.

• Needs Attention, which is the default status for an authorization request. Needs Attention means the authorization was completed and needs to be processed. This means the card needs to be pulled from Sertifi and entered into the property management system.

• Pending - This usually indicates that your participant hasn't taken any action on the request yet.

• Processed, which means you or someone on your team has received and processed the authorization request.