Gateway Contact Reference — Hyatt

| **Gateway** | **Support Contact** |
| --- | --- |
| Elavon | [e-mail] │ Elavon website |
| Shift4 | No active support email currently. Phone or chat using the Merchant ID. |
| MerchantLink | Being phased out. Direct most clients to Payments team for a new MID. |
| Stripe | [e-mail] |
| FreedomPay | [e-mail] |
| CardConnect | Contact Support page on CardConnect website |
| 3C | [e-mail] |
| Check Commerce | [e-mail] |
| US Bank (ACH) | Hyatt portals only. Updates directed to Cindy Alexander at Hyatt. |
| Braintree | Clients open their own ticket and loop in the Support member. |