CVV — Marriott

CVV (Card Verification Value) helps verify the person making the payment physically has the card. We do not store CVV — PCI compliance rules prohibit it after the transaction is processed.

CVV Responsibility (Non-Marriott): In most cases, the PMS or POS provider controls whether CVV is required, not the payment gateway. Submit or request removal of the requirement through the appropriate system.

For Marriott Properties: The property must submit a ServiceNow ticket through Marriott's internal support portal to request removal of the CVV requirement for the relevant transaction type.

CVV failures occur when CVV is missing/incorrect, merchant configuration does not allow CVV bypass for tokenized/recurring transactions, or issuer rules block transactions without CVV. Declines are usually is