Collect and verify:
- Total room count — ensure it is provided and accurate.
- Property Management Group — confirm the management company name is included.
- Property Type — determine whether it is a standard Marriott property or an apartment-style/residential property.
**⚠ Residences are NOT covered under the Marriott MSA. They need to purchase eAuth, eSign, and/or ePay separately. A sales lead must be created. Check Salesforce for an existing prospect record — if one exists, route to the account owner. If none exists, assign to Michelle Young.**
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