Yes — custom fields can be added
Sertifi forms are fully customizable. You can add text fields, checkboxes, dropdown menus, notes, or fee line items (such as Urban Destination Fee, Resort Fee, etc.) to your CC Authorization form.
How to request a field addition
Contact Sertifi Support with:
- Your portal URL
- A description of the field you want to add (label, field type, where on the form)
- Whether the field should be required or optional
Support will update the form in your Document Library and re-upload it. If you use a Delphi or Salesforce integration, the form will also be updated there.
PCI reminder
You cannot add a free-text CVV field to your form. Any payment data fields must use Sertifi's secure data tags — not plain text inputs.
Contact us
Email support@sertifi.com with your form requirements.
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