Can I Add a Custom Field or Note to My CC Authorization Form?

Yes — custom fields can be added

Sertifi forms are fully customizable. You can add text fields, checkboxes, dropdown menus, notes, or fee line items (such as Urban Destination Fee, Resort Fee, etc.) to your CC Authorization form.

How to request a field addition

Contact Sertifi Support with:

• Your portal URL
• A description of the field you want to add (label, field type, where on the form)
• Whether the field should be required or optional

Support will update the form in your Document Library and re-upload it. If you use a Delphi or Salesforce integration, the form will also be updated there.

PCI reminder

You cannot add a free-text CVV field to your form. Any payment data fields must use Sertifi's secure data tags — not plain text inputs.

Contact us

Email [e-mail] with your form requirements.