How to Set Up Embedded Website Forms — Classic

What are embedded website forms?

Embedded website forms allow guests to submit a credit card authorization or payment directly through a form on your hotel website, without needing to receive an email invitation from Sertifi. The form is hosted by Sertifi but can be embedded into your website using a code snippet.

Who can set this up

Super Admins can manage the form settings. Embedding the form on your website requires assistance from your web team or IT department.

Step 1 — Enable embedded forms in your portal

1. Log in to your Sertifi Classic portal.
2. Go to Administration > Account Settings > Embedded Website Forms.
3. Enable the feature and configure the form settings — which fields are required, accepted card types, and any IP restrictions.
4. Click Save Changes.

Step 2 — Get the embed code

1. In the Embedded Website Forms settings, locate the embed code or form URL.
2. Copy the code snippet provided.
3. Send it to your web team to add to your website page.

Step 3 — Test the form

Once embedded, submit a test entry using a test card number to confirm the form is working and submissions are appearing in your Sertifi portal under Home > View All Files.

Blocked domains

If your embedded form is not loading on certain domains, your portal may have domain restrictions enabled. Go to Administration > Account Settings > Embedded Website Forms and check the allowed domains list.

Still need help?

Contact Sertifi Support at [e-mail] with your portal name and the URL where the form will be embedded.