Overview
If Sertifi's Opera configuration contains duplicate card type mappings, payment pushes will fail with a mapping conflict error. This is a configuration issue that requires attention from the Sertifi support team.
Error Message
"PROCESSING ERROR: Error mapping types... Property: CardTypes"
What This Means
The Opera configuration in Sertifi contains two entries for the same card type, where one entry uses different capitalization than the other (for example, both "Visa" and "visa" mapped to "VA"). This causes a conflict when Sertifi attempts to push a payment.
What to Do
This is a configuration issue that Sertifi Support needs to resolve on the backend. Contact Sertifi Support and describe the error. Include your property name and the card type involved if you know it. Our team will identify and remove the duplicate mapping.
Need Help?
Contact Sertifi Support with your property name and the full error message if available.
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