Can Payment Reminder Emails Include a Link to the Guest's File?

Yes — file links can be included in reminder emails

Sertifi can configure payment reminder emails to include a direct link back to the guest's file room. This makes it easier for guests to complete their payment without needing to search for the original email.

How to set this up

This is a portal-level configuration that Sertifi Support can enable for you. Contact us with your portal URL and we will add the file link to your payment reminder template.

Contact us

Email [e-mail] with your portal URL.