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  1. Sertifi Support
  2. General
  3. eSignatures & Documents

eSignatures & Documents

Sending documents, data tags, file room management, and document troubleshooting.

  • Do Dropdown Fields in PDFs Work in Sertifi?
  • Do CC Recipients Get Reminder Notifications?
  • Can I Save a Handwritten or Wet Signature for Future Sends?
  • Can a Signer Save Their Signature for Future Documents?
  • Signed Document Came Back With Blank Fields — Why?
  • Two Signers Sharing One Email Address — How to Handle It
  • How to Verify That a Signature Is Authentic
  • Can I Reassign a Document to a Different Signer?
  • Can I Require a Password for Signers to Access a Document?
  • How Long Before a Document Times Out While Being Signed?
  • How the eSignatures Process Works — End to End
  • What's the Difference Between Merge and Consolidated Signing?
  • Why Is There No Document in the Signing Room?
  • Why Is My Folder Auto-Expiring Right After I Un-Expire It?
  • Why Does a Signer See 'File Has Expired or Been Removed'?
  • What Happens After I Un-Expire a File?
  • Can I Delete a File After It Has Been Signed?
  • How to Find the File Activity Certificate
  • Why Didn't the Signer Receive a Copy of the Signed Document?
  • Why Is a Signer Still Getting Reminder Emails After Signing?
  • How Long Before a Sent Document Expires?
  • Sign the Document — Next Gen
  • How to Change or Update a Signer on a Document — Next Gen
  • Secure Link Expiration — How to Get a New Link
  • How to Request a GDPR Data Processing Agreement (DPA) from Sertifi
  • eSignatures (eSign) — Overview and How It Works
  • How to Update Your Sertifi Portal Logo
  • Where to Update Email Addresses in Your Sertifi Portal
  • How to Configure Notification and Alert Settings in Sertifi
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